Privacy policy

Last updated: 20 November 2025

The website www.tryamiu.com (hereinafter – the “Website”) is operated by UAB “Amiu Group” (hereinafter – the “Company”). This Privacy Policy explains how the personal data of Website visitors and customers is processed. This Privacy Policy applies each time the Website is accessed, regardless of the device used.

1. Information about the Data Controller

Legal entity name: UAB “Amiu Group”
Registered office address: Savanorių pr. 1–142, LT-03116 Vilnius, Lithuania
Company registration number: 306979409
Email address: hello@tryamiu.com

2. Processing of Website Visitors’ Personal Data

Unless otherwise specified in separate sections of this Policy, the personal data of Website visitors is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”), Article 6(1)(b), for the purpose of enabling Website functionality, receiving and fulfilling orders, and administering customer service.

3. Online Store

Website visitors may purchase products offered by the Company (such as “Daily Stack”, “Meal Prep”, and other Amíu dietary supplements).

For the purpose of concluding and performing the purchase agreement and delivering products, the following data is processed:

  • First name

  • Last name

  • Delivery address (residential address, postal code)

  • Contact information (phone number, email address)

  • Order information (products ordered, quantities, price, delivery method)

  • Payment data (payment method, information provided by the payment service provider)

  • Other data provided by the Customer (e.g., entered in the comments field)

This data is processed:

  • for the conclusion and performance of the purchase agreement (GDPR Art. 6(1)(b));

  • for compliance with legal obligations (e.g., accounting and tax requirements) (GDPR Art. 6(1)(c));

  • for the legitimate interests of the Company (e.g., dispute resolution, risk management) (GDPR Art. 6(1)(f)).

3.1 Subscriptions and Automatic Renewals

Customers may choose a subscription option – a recurring order with automatic payment and repeated product delivery.

For subscription administration purposes, the following additional data is processed:

  • Selected subscription plan (product, quantity, frequency, delivery interval)

  • Subscription status (active, paused, cancelled, etc.)

  • Subscription history (previous orders, deliveries, renewals)

  • Payment method used (e.g., payment provider-generated token, last digits of the card number, where applicable)

  • Information on subscription modifications, suspensions, or cancellations

This data is processed:

  • for subscription administration and execution, including automatic generation of recurring orders and payments (GDPR Art. 6(1)(b));

  • to ensure the Company’s legitimate interests in properly providing subscription services, managing accounting and reducing risks (GDPR Art. 6(1)(f)).

Customers may modify or cancel subscriptions by:

  • logging into the subscription management system using login details provided upon confirmation of the initial subscription, and/or

  • contacting the Company by email at hello@tryamiu.com, in accordance with the deadlines set in the Purchase Terms (e.g., cancellation no later than 48 hours before the next scheduled payment).

4. Newsletter Subscription

Website visitors may subscribe to the Company’s newsletter.

Processed data:

  • email address

  • newsletter subscription status (consent / withdrawal)

  • statistics related to newsletter opens and clicks (anonymised or pseudonymised, where applicable)

Legal basis: consent (GDPR Art. 6(1)(a)).

Consent to receive newsletters may be withdrawn at any time by clicking the unsubscribe link in the newsletter or by emailing hello@tryamiu.com.

5. Contact Forms and Enquiries

Visitors may contact the Company via the Website, email or other provided channels.

Processed data:

  • name (if provided)

  • email address

  • phone number (if provided)

  • enquiry content and related information

This data is processed based on the Company’s legitimate interest in responding to enquiries, resolving issues, and providing customer support (GDPR Art. 6(1)(f)).

6. External Services and Content

The Website may integrate third-party content or tools (e.g., social media buttons, maps, analytics tools). By using these features, certain data may be transferred to the relevant service providers.

Examples include:

  • Facebook, Instagram buttons

  • YouTube embedded videos

  • Google Maps

  • Google Analytics and similar tools

Third-party service providers may process data in accordance with their own privacy policies. The Company does not control how such providers process data and recommends reviewing their respective privacy policies.

7. Transfer of Personal Data

The Company may transfer personal data to:

  • banks and/or payment service providers for payment processing;

  • courier and logistics companies for product delivery;

  • IT, hosting, email or newsletter service providers;

  • consultants (e.g., legal advisors, auditors) where necessary;

  • law enforcement or supervisory authorities where required by law or for the protection of the Company’s rights.

Data processors act only in accordance with the Company’s instructions and applicable legal requirements.

8. Transfer of Data Outside the EEA

Certain personal data may be transferred outside the European Economic Area (EEA), for example when using cloud or analytics services.

In such cases, the Company ensures appropriate safeguards, including:

  • contracts based on Standard Contractual Clauses approved by the European Commission;

  • service providers subject to approved international data protection frameworks;

  • authorization from the State Data Protection Inspectorate (where applicable);

  • implementation of exceptions under Article 49 of the GDPR, where relevant.

9. Rights of Data Subjects

Website visitors and customers have the following rights:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing, including for direct marketing purposes

  • Right to lodge a complaint with the State Data Protection Inspectorate

Requests may be submitted to: hello@tryamiu.com

10. Data Retention Periods

The Company retains personal data no longer than necessary for the stated purposes:

  • IT system logs – up to 6 months

  • Analytics data – anonymised as soon as possible; statistical data retained without personal identification

  • Marketing data (newsletters) – 1 year from consent or last active interaction

  • Payment and accounting data – 10 years

  • Subscription administration data – for the duration of the subscription and up to 10 years thereafter as required for accounting and legal defence

11. Cookies and Website Analytics

Cookies are small files stored in the visitor’s browser or device. They help to:

  • ensure smooth Website functionality

  • remember preferences (e.g., language selection)

  • collect statistical data

  • personalise content and advertising

The Company uses:

  • essential (functional) cookies

  • statistical / analytical cookies

  • marketing cookies

Analytical and marketing cookies are used only with prior consent (GDPR Art. 6(1)(a)).

Examples of cookies used:

  • Google Analytics cookies (e.g., _ga, _gid)

  • advertising personalisation cookies (Google, Facebook)

  • session and basket storage cookies (e.g., cart_id, customer, www_tryamiu_com)

Cookie settings can be managed through the browser. More information: www.allaboutcookies.org

12. Contact Information

For questions regarding the processing of your personal data or to exercise your rights, please contact:

UAB “Amiu Group”
Savanorių pr. 1–142, LT-03116 Vilnius, Lithuania
Company registration number: 306979409
Email: hello@tryamiu.com

13. Changes to this Privacy Policy

The Company may update this Privacy Policy from time to time. The updated version will always be published on the Website. Continued use of the Website and/or Company services after changes are published shall be deemed acceptance of the updated Privacy Policy.